Client Services Manager

Operations · Bethesda, Maryland
Department Operations
Employment Type Full-time
Minimum Experience Mid-level

Client Services Manager Role 



Who We Are


At Consero, we are on a mission to transform the world of executive conferences, one great event at a time. Our events offer senior executives from F1000 companies a more valuable opportunity to network with peers and learn about innovative, best-in-class solutions that are changing the face of business today. We are seeking an ambitious and driven professional to help us accelerate our growth in 2022 and beyond. 

 


All About the Job


As a member of our Client Services team, you will be tasked with helping maintain our large (and growing!) portfolio of clients. You will be on the front lines both in our office and at our events in communicating and coordinating with our sponsors. 


 


About You


You may be a great fit for this role if you:


  • Are task-driven and pride yourself on providing a second-to-none client experience
  • Have a strong ability to multitask, while maintaining thorough attention to detail
  • Know the importance of top-notch written and verbal communication
  • Have a learner’s mindset and are always on the lookout for ways to improve
  • Love to be around people and thrive when given the chance to network
  • Have an innate ability to stay focused, maintain positivity, and exude professionalism in any situation
  • Are solution-driven and can stay calm, cool, and collected when faced with a challenge
  • Are eager to develop meaningful, long-lasting business relationships and grow your network


 


 What You’ll Do


  • Support senior business development team members with all aspects of account management--from client communications to contract closures to event execution
  • Travel regularly to forums (approximately 8 times per year) to serve clients on-site
  •  Coordinate calls and meetings with clients, track client development, and keep client management databases updated


 


Our Perks


Consero’s events would not exist without its people. We value our employees, and we offer a host of perks to demonstrate our commitment to happy, productive employees. 




These include:


  • PTO that increases with tenure
  • Paid sick leave
  • End-of-the-year recess for whole office
  • Nine paid annual holidays
  • Half day summer Fridays
  • Subsidies for health and dental insurance
  • Voluntary vision insurance enrollment
  • Access to 401k
  • Tax-free transit and parking benefits
  • Metro access
  • Exciting travel opportunities


Thank You

Your application was submitted successfully.

  • Location
    Bethesda, Maryland
  • Department
    Operations
  • Employment Type
    Full-time
  • Minimum Experience
    Mid-level